Owner: Irma Galvan
Overview: Irma’s Original is one of the City of Houston’s most popular restaurants and is owned by James Beard Award Winner Irma Galvan. She has been in business for nearly 30 years and has won numerous awards and recognitions. She has been featured on the Food Network as well has been a must-stop for travelers and celebrities including many Major League Baseball Players.
Though Irma’s was one of the most recognized restaurants in town, many were not aware of her restaurant due to an outdated website, and lack of social media presence, and branding. As well, she suffered from negative reviews on Facebook, Yelp, & Google.
In a a few months time, SiteJab stepped in and designed a brand new website with a full photoshoot and videoshoot. SiteJab initiated a plan for reputation management in an effort to offer incentives to those who respond negatively online and also encouraging people to review. Since that time, there has been a steady increase in followers on Facebook, Instagram, and Twitter as well as a healthy dosage of reviews online as well.